CARDELO
Last updated: July 2026
These Terms of Service ("Terms") govern your use of the Cardelo app and website at cardelo.app (the "Service"), operated by Cardelo (Idane Amar), Ra'anana, Israel ("Cardelo", "we", "us"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Cardelo lets you scan business cards, extract contact details (optionally using AI), and organize and follow up on professional contacts. Cardelo requires an account, and your contacts are stored on your device and synced to that account. Some features require an internet connection and a paid subscription.
To use Cardelo you must create an account with a valid email address and verify that you control it. You are responsible for keeping your password confidential and for everything that happens under your account. One account is for one person; do not share your login. Tell us promptly if you believe your account has been used without your permission. You must be at least 16 years old to use the Service. We may suspend or close an account that breaches these Terms.
Cardelo offers a free plan and paid plans (Pro and Business). The free plan includes a limited number of AI scans per calendar month; the current limit is shown in the app. Paid plans remove that limit and unlock additional features. We may change what is included in the free plan, and the limits that apply to it, at any time. We will not reduce what you have already paid for during a billing period you have already paid.
Cardelo Pro and Cardelo Business are recurring subscriptions, sold and processed by Lemon Squeezy, our Merchant of Record. By subscribing, you authorize recurring charges until you cancel. You can cancel at any time from "Manage subscription" in Settings, and your subscription stays active until the end of the current billing period. We do not provide pro-rated refunds for a period already started, except where the law requires it. Prices may change with notice, taking effect on your next billing period. Taxes are handled by Lemon Squeezy where applicable.
Business seats: a Business subscription includes a set number of user seats. Adding a member beyond the included seats adds a paid seat to your subscription and increases the amount you are charged. Removing a member frees the seat, and the change is reflected on your next invoice. The person who purchases the subscription is responsible for paying for all seats on it.
If a payment fails or a subscription lapses, paid features stop working and the account returns to the free plan. Your contacts are not deleted, but limits of the free plan will apply again.
A Business subscriber can create an organization and invite others to it by email. You must only invite people who agree to join. Within an organization, contacts scanned by any member are visible to every other member, along with the identity of the member who scanned them, and the administrator can see each member's email address and activity. By joining an organization you agree to this. Contacts you add while in an organization belong to that organization; if you leave or are removed, you may lose access to them. Do not put personal or confidential contacts into a shared organization.
Refunds, where offered, are handled by Lemon Squeezy in accordance with its refund policy and applicable law. Contact us or Lemon Squeezy for refund requests.
AI-based extraction is provided for convenience and may be inaccurate or incomplete. You are responsible for reviewing and verifying any information extracted by the Service before relying on it. The Service is not a substitute for professional judgment. We use third-party AI providers (currently Google Gemini API) to perform extraction. By using the AI features, you acknowledge that your data is processed by such providers in accordance with their terms and privacy policies, and you agree to their use.
The contact data you create remains yours. You grant us only the limited permission needed to host, sync, back up and display it to you and, where you have joined one, to your organization. We do not sell it and we do not use it to train AI models.
The contacts you store are personal data about other people. You are the controller of that data and you are responsible for having a lawful basis to collect and keep it, and for honouring any request those people make about it. You can export a full backup at any time, and you can delete your data from within the app or ask us to delete your account entirely.
You agree to use the Service lawfully and only with data you have the right to process. You will not use the Service to upload illegal content, infringe others' rights, attempt to breach security, or scrape, overload, or abuse our infrastructure (including the AI proxy). We may apply fair-use limits and may throttle or suspend accounts that place an unreasonable load on the Service or attempt to circumvent plan limits.
The Service, including its software, design, and branding, is owned by Cardelo and protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms.
We may change, add or withdraw features, and we may take the Service down for maintenance. We aim to keep the Service running but we do not guarantee any particular level of availability. If we ever discontinue the Service, we will give reasonable notice and a way to export your data.
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free. You are responsible for keeping your own backups of anything you cannot afford to lose.
To the maximum extent permitted by law, Cardelo and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or business, arising from your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes liability that cannot lawfully be excluded.
You may stop using the Service at any time and delete your account. We may suspend or terminate access if you violate these Terms. If your account is closed, we delete your synced data; export a backup first if you want to keep it. Provisions that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Tel Aviv-Yafo, Israel, unless mandatory consumer-protection law provides otherwise.
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms: [email protected].